Refund Policy

Return & Refund Policy
At Nasir Naturals, we prioritize customer satisfaction and product quality. Due to the perishable nature of our food products, we do not accept returns. However, we are committed to resolving any issues you may encounter.

1. Damaged or Incorrect Items:
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

• Your order number

• Clear photos of the product and packaging

Once we verify the issue, we will arrange a replacement or issue a refund, depending on the situation.

2. Quality Concerns:
If you believe a product does not meet our high-quality standards, please reach out to us within 7 days of delivery. We will evaluate your concern and work toward a suitable resolution.

3. Non-Returnable Products:
Due to food safety and hygiene standards, we cannot accept returns on any of our food items once they have been delivered.

4. Order Cancellations:
Orders can be canceled before shipment by contacting our customer service team. Once dispatched, orders cannot be canceled.

5. Refund Process:
Approved refunds will be processed through the original payment method or as store credit. Refund processing times may vary depending on your payment provider.

Our Promise:
We stand by the quality of our products and value your trust. If something doesn’t meet your expectations, our team is here to ensure a fair and prompt resolution.

Contact Us:
For assistance, please contact us at:
Phone: 0321-0548484
Email: info@nasirnaturals.com

Thank you for choosing Nasir Naturals — Naturally Good, Naturally Yours.