Refund & Exchange Policy

At Nasir Naturals, customer satisfaction is our highest priority. We are committed to providing you with premium-quality, natural, and wholesome products. To ensure a smooth shopping experience, please review our Refund & Exchange Policy below:

Exchange Eligibility:

✅ Exchanges are only available if you receive a damaged product or an incorrect item that does not match your order.
❌ We do not offer refunds or returns under any circumstances.

Complaint Timeframe:

📦 Any complaints regarding damaged or incorrect items must be reported within 48 hours of receiving the parcel.
⚠️ Complaints made after this period will not be entertained.

Exchange Process:

1️⃣ To request an exchange, please contact our customer service team with:

Your order details
A clear description of the issue
Photographs of the product showing the damage or incorrect item.
2️⃣ Once your complaint is reviewed and approved, our team will guide you through the exchange process.

Terms and Conditions:

🔹 The product must be unused and in its original packaging.
🔹 All exchanges are subject to Nasir Naturals’ terms and conditions.
🔹 The exchange process may take a few working days to complete.

Shipping Costs:

🚚 If the product is damaged or incorrect, Nasir Naturals will cover the return shipping costs.

Contact Us:

For any exchange requests or questions, please reach out to us at:

📧 Email: nasirnaturals@gmail.com

📞 Phone: 03210548484

💬 WhatsApp: 03210548484

Thank you for choosing Nasir Naturals. We appreciate your trust and remain committed to delivering pure, natural products for a healthier life.

Refund & Exchange Policy