Our Shipping Policy
At Nasir Naturals, we are committed to delivering your favorite organic and natural products safely, efficiently, and on time. Please read our shipping policy carefully to understand how we handle orders and deliveries.
Order Processing Time
-
All orders are processed within 1-2 business days (excluding weekends and public holidays).
-
During high-demand periods, processing may take an additional 1-2 days, but we always strive to get your order to you as quickly as possible.
Shipping Methods & Delivery Timeframes
We offer reliable and efficient delivery services across Pakistan.
-
Standard Shipping: 3-5 business days (for major cities).
-
Remote Areas: 5-7 business days, depending on your location.
We partner with reputable courier services such as TCS and Call Courier (PostEx) to ensure timely and safe deliveries.
Shipping Charges
-
Flat-Rate Shipping: A nominal fee will be applied at checkout based on your delivery address.
-
Free Shipping: Available on orders above PKR [amount]. (Example: PKR 2,000 — please let me know if you’d like to define this threshold).
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email/SMS/WhatsApp. You can track your order status and estimated delivery date online.
Delivery Issues & Delays
While we strive to meet all delivery timelines, occasional delays may occur due to unforeseen circumstances such as weather, courier issues, or high-demand periods. If your order is delayed, please contact our customer service team at [email/phone number], and we will resolve the issue promptly.
Shipping Address Accuracy
Please ensure your shipping address is complete and accurate when placing an order. Nasir Naturals is not responsible for delays or non-delivery due to incorrect or incomplete addresses.
International Shipping
Currently, we only ship within Pakistan. Stay tuned for future international shipping options!
Damaged or Lost Packages
If you receive a damaged package, please notify us within 24 hours of delivery with photos of the damage so we can arrange a replacement or refund. If your package is lost in transit, please contact us immediately, and we will coordinate with the courier service to resolve the issue.
Contact Us
For any shipping-related inquiries, please contact our customer support team:
📧 Email: nasirnaturals@gmail.com
📞 Phone: 03210548484
💬 WhatsApp: 03210548484
Thank you for choosing Nasir Naturals! We value your trust and are dedicated to ensuring that your experience with us is seamless and satisfying. 💚